Service with a smile - it goes both ways
There are some customers who, no matter how nice a server you are, will always give you the cold shoulder. You can plaster your face with a smile so big that it hurts, and inflect your voice with as much cheer as you can muster, but you'll still be met with an impassive stare and an air of absolute indifference.
These are the people who answer your questions with a command, in the manner of:
Me: How does everything taste, sir?
He: (crumpling a bread bag) More bread.
I'm not suggesting that they be overly conversational - that can be annoying, too - I'd just prefer a happy medium. I feel as if I could walk up to the table and say, "Here's you spinach and artichoke dip, and I'm pleased to inform you that you've just won the largest Powerball jackpot ever awarded. Here's your check for one trillion dollars," and still be met by the same cold expression.
To these people, waiters don't have names, and if we do they are in another language that most closely resembles a clearing of the throat.
James Bond is one of these people. Do you ever notice the way he orders around servers as if they are mindless drones incapable of higher brain function(and I suppose, to him, they probably are)? To him, his drinks should just appear on to his table out of the ether. While this is part of his badass persona (I'm not trying to diminish his badass-ery, here, as it is generally acknowledged that his ass is as bad as it gets - in more ways than one. Ahem.). I don't think it would kill 007 to tag on a "please" after demanding that his martini be shaken, not stirred.
It seems to me that people should treat those who handle their food with a little more nicety. We can spit in your chicken marsala, after all (not that I ever would).
1 Comments:
You need to compare their cold behavior with the amount of their tip. If they appreciate the effort but lack the social skill to respond, then they'll hopefully tip accordingly.
in defence of these people, when I eat out I generally assume that the server would rather get my order than the answer to the question asked because he/ she is forced to say 'hello-welcome-to-[ name ], how-are-you-doing-today.' But then, pretty much the only sit down place that I've eaten at in close to a year is Carle's Jr. It could be that the customer is just stuck in that mode of responce.
Post a Comment
<< Home